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Shipping policy
The majority of our jewelry is handmade especially for you. We always do our best to prepare and ship your order as quickly as possible.
Production Time
Please note that our jewelry is mainly made to order. The production time after placing your order takes up to 7 business days before shipping.
Shipping Times
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Germany: 3–5 business days after dispatch
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International: Delivery times may vary depending on the destination country (usually 5–10 business days)
Shipping Costs
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Germany: Free shipping on orders over 49 EUR
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Orders below 49 EUR and international shipping costs are calculated at checkout.
Shipping Provider
We ship all orders with DHL.
Shipping Countries
We currently ship within Germany and to selected international countries. Available shipping destinations will be shown during checkout.
Tracking Information
As soon as your order has been shipped, you will receive an automatic shipping confirmation via email, including your tracking number.
Customs & Duties (International Orders)
For international deliveries, additional customs duties, taxes or fees may apply. These costs are not included in the item price or shipping costs and must be covered by the customer.
Returns
If you would like to return your order, please have a look at our Return Policy.